Tips on Troubleshooting Using the Exchange Server Setup Progress Log

Step by step instructions to investigate synchronization issues when you synchronize your Exchange Server letter box with your .ost record in Outlook

Applies to: Microsoft Office Outlook 2007Microsoft Office Outlook 2003

Rundown


This article depicts how to investigate issues that you may encounter when you synchronize a Microsoft Exchange Server letter box with a disconnected envelope (.ost) document in Microsoft Office Outlook 2003 or in Microsoft Office Outlook 2007.

Presentation


This following data depicts how to investigate issues that you may encounter when you synchronize an Exchange Server letter drop with an .ost record.

Decide if the disconnected organizers are being synchronized

To decide if the disconnected envelopes are synchronizing effectively, pursue these means:

Right-click the envelope that you need to confirm, and after that click Properties.

Snap the Synchronization tab. On the off chance that you don't see the Synchronization tab, you didn't set up your profile to utilize disconnected envelopes. and you can also download ms office.

Under Statistics for this envelope, check the settings in the accompanying fields:

Keep going Synchronized on: Date

Server envelope contains:# Items

Disconnected envelope contains:# Items

On the off chance that synchronization is working accurately, the quantity of things in the Server organizer contains field and in the Offline envelope contains field are the equivalent. On the off chance that synchronization isn't working accurately, or if synchronization does not work effectively between the server organizer and the disconnected envelope, you should check the profile settings. To do this, pursue these means, as proper for the form of Outlook that you are running.

Standpoint 2003

On the Tools menu, click E-mail Accounts.

In the E-mail Accounts discourse box, ensure that the View or change existing email accounts alternative is chosen under the E-mail area, and afterward click Next.

In the Deliver new mail to the accompanying area list, ensure that Mailbox - account name is chosen.

Snap the Microsoft Exchange Serverobject, and after that click Change.

Affirm that the Use Cached Exchange Modeoption is chosen, and afterward click Next.

Snap Finish, and afterward click OK.

Leave Outlook, and afterward revive Outlook

Viewpoint 2007

On the Tools menu, click Account Settings.

Snap the Data Files tab, and afterward ensure that Mailbox - account name is set as the default.

Snap the E-mail tab.

Snap Mailbox - account name, and afterward click Settings.

Snap the Advanced tab, confirm that the Use Cached Exchange Mode alternative is chosen, and after that click OK.

In the Account Settings exchange box, click Close.

Leave Outlook, and after that revive Outlook

Standpoint 2010

On the File menu, click Account Settings and Select Account Settings from the rundown.

Snap the Data Files tab, and after that ensure that Mailbox - account name is set as the default.

Snap the E-mail tab.

Snap Mailbox - account name, and after that click Change.

Check that the Use Cached Exchange Mode choice is chosen, and afterward click OK.

In the Account Settings exchange box, click Close.

Leave Outlook, and afterward revive Outlook

Synchronize the organizers once more

After you check these settings, utilize one of the accompanying strategies to synchronize the organizers once more.

Manual synchronization

In the Folder List sheet, click the organizer that you need to synchronize.

In the event that you don't see the Folder List sheet, click Folder List in a hurry menu.

On the Tools menu, point to Send/Receive, and after that click This Folder (Microsoft Exchange Server) to synchronize one disconnected organizer, or snap Send/Receive All to synchronize all disconnected envelopes.

In Outlook 2010 snap Send/Receive, and after that click Send/Receive All to synchronize all disconnected envelopes.

At the point when the synchronization system begins, you see a synchronization status message in the lower-right piece of the screen. On the off chance that you have numerous things in the letter box and you have not synchronized the disconnected organizers for some time, the synchronization strategy may take over 30 minutes.

Programmed synchronization

To synchronize all disconnected organizers consequently every time that you are on the web and each time that you leave Outlook, pursue these means:

On the Tools menu, click Options.

Snap the Mail Setup tab.

In the Send/Receive segment, snap to choose the Send quickly when associated check box.

Snap Send/Receive.

In the Send/Receive Groups exchange box, ensure that the Perform a programmed send/get while leaving alternative is chosen, and after that click Close.

Snap OK.

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